Zinus Return Policy Review

Updated May, 2021
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Zinus gives you 100 days to try out and return their mattress. Mattress returns are processed online. Once a return is complete, your refund is processed back to the original method of payment. Zinus has been selling mattresses for over 16 years and uses a unique BioFoam®. Visit Zinus online to find your next mattress, today!

Zinus return policy

Zinus gives you 100 days to try out your new mattress. If you don't love it, you're able to return your mattress easily during this time frame.

So long as the mattress is in good condition (no stains or weird smells), you're prompted to fill out a form on their website to receive a return authorization. Afterwards, they’ll send you a prepaid return label and instructions for arranging a FedEx pick up. For decompressed mattresses reach out to customer support for special refund instructions.

If you purchase a Zinus mattress from a different retailer, you'll need to follow their specific return policy.

Can I return online purchases to a store?

Zinus has very few physical locations globally and sell almost solely online. They suggest using their online return process. This is because, only online Zinus mattress purchases are eligible for the 100-night trial.

How long does a refund take?

After Zinus receives the returned mattress, a refund will be generated back to the original form of payment within 2-3 business days.

Keep in mind, this 2-3 business days only starts once they receive the mattress back from you. Shipping normally takes 3-6 business days, which means in total, you could be waiting up to 9 business days for your refund.

Is my entire purchase price refunded?

The entire purchase price of the mattress is returned in full. It's refunded back to the original form of payment.

How To Choose The Right Mattress

First off, if your current mattress is 7-10 years old and you're experiencing more body aches and pains, it's time to buy a new mattress. Getting a good night's sleep is essential in maintaining a healthy body and mind. Choosing the right mattress doesn't have to be a hassle, follow these guidelines to find the right one for you!

  • Choose a mattress based on your individual needs. If you're looking for plushier support that adapts to your body's shape, a memory foam mattress is the best choice. If you want a more firm, traditional, feel an innerspring mattress is what you want. For the best of both worlds, get a hybrid mattress.
  • Get proper lumbar support. The majority of your body weight is positioned in what is called the "center third" of the mattress. Find a mattress that has excellent lumbar support as it prevents and alleviates pain in the back and hips. If you're looking for extra support, Saatva's unique lumbar zone technology might be the best fit.
  • Find a mattress with a long in-home trial. You want to be able to test your mattress over an extended period of time to really make sure this is the right one for you. Look for a company that offers a risk-free in-home sleep trial. Nectar offers a 365-day trial. IDLE Sleep offers a full 18-month trial (the longest in the industry).

For more helpful tips, read our short, well-researched 10 Best Mattresses of 2021, here. Our ultimate goal is to help you pick your perfect mattress online, today!

Where can I find a great, affordable mattress (in 2021)?

If you're searching for an affordable mattress that offers a wide range of comfort and pressure relief, we've compiled a list of mattresses for you to consider:

  1. Saatva Mattress - fantastic for all sleep positions, and is rated our Best Mattress of 2021.
  2. Idle Sleep - great for responsive pressure relief.
  3. Puffy - feels like you're sleeping on a cool cloud (at a good price).
  4. Ghostbed - beautiful, plush cover w/ aerated latex and healthy spinal alignment.
  5. Winkbeds - 3-stage back relief with free shipping and returns.

Read our short, well-researched 10 Best Mattresses of 2021, here. Our ultimate goal is to help you pick your perfect mattress online, today!

Get $200 off, purchases over $1000!

Saatva is our top pick for the #1 mattress in 2020! They're a luxury mattress shipped with FREE white-glove delivery & setup (different than regular bed in a box brands put on your doorstep). They have over 50,000 reviews.

Check Price →
Get $200 off your order of $1,000 or more, today!