Sleep Number Bed Complaints (2021)

Updated March, 2021
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Sleep Number offers a collection of Smart Beds that put you in control of your sleep. But despite their popularity, common complaints include sagging, lack of comfort and support, and malfunctions.

Top 3 Sleep Number Bed Complaints

Before deciding whether a Sleep Number bed is the right choice, you might want to consider these common complaints.

1. Sagging

We dug through the Sleep Number reviews and found the most common problem: sagging in the middle of the bed known as the "trench effect." All Sleep Number beds (Queen size and up) come with dual air chambers on each side that each person can adjust. If couples adjust one side to a different firmness than the other, it creates an uneven surface and results in a noticeable sag.

If you and your partner enjoy mattress feels on opposite ends of the spectrum, this might pose a real problem for you.

2. Breakdowns and Malfunctions

Unlike traditional mattresses, Sleep Number beds come with many technical components including air chambers, hose, pump, and remote. Naturally, this complexity leads to problems: parts don't work and beds need frequent repairs. While there are many resources online, including the Sleep Number site itself, that help to troubleshoot some of these issues, customers still voiced their annoyance at experiencing technical difficulties.

If you like simplicity, then Sleep Number isn't your best option.

3. Lack of Comfort and Support

At their core, Sleep Number beds are essentially air mattresses. Depending on the model, comfort layers range from 2" (most basic model) to 7" (most advanced model). Many reviewers experience even more aches and pains than before because of the lack of more traditional-feeling support.

Where can I find a great, affordable mattress (in 2021)?

If you're searching for an affordable mattress that offers a wide range of comfort and pressure relief, we've compiled a list of mattresses for you to consider:

  1. Saatva Mattress - fantastic for all sleep positions, and is rated our Best Mattress of 2021.
  2. Idle Sleep - great for responsive pressure relief.
  3. Puffy - feels like you're sleeping on a cool cloud (at a good price).
  4. Ghostbed - beautiful, plush cover w/ aerated latex and healthy spinal alignment.
  5. Winkbeds - 3-stage back relief with free shipping and returns.

Read our short, well-researched 10 Best Mattresses of 2021, here. Our ultimate goal is to help you pick your perfect mattress online, today!

Get $200 off, purchases over $1000!

Saatva is our top pick for the #1 mattress in 2020! They're a luxury mattress shipped with FREE white-glove delivery & setup (different than regular bed in a box brands put on your doorstep). They have over 50,000 reviews.

Check Price →
Get $200 off your order of $1,000 or more, today!