Saatva is our top pick for the #1 mattress in 2020! They're a luxury bed shipped directly to your door (with white-glove delivery), and over 50,000 reviews.
Saatva has a 15-year non-prorated warranty on its mattresses. For the first 2 years if your mattress is deemed defective, Saatva replaces your mattress with a brand new one free of charge. In years 3-15, Saatva repairs and recovers your mattress, and the only cost to you is $99 to cover transportation.
Saatva also has something called the Fairness Replacement Option, making warranty issues a thing of the past. With this option, you are allowed to keep your original mattress. In lieu of repairs in years 3-5, you can get a brand new mattress delivered and installed for only 40% of the original price you paid. In years 6-10 it's 60%, and 80% for years 11-15. Unlike many other companies warranties, Saatva's warranty remains valid if the mattress has been used on a platform bed.
With their 15-year warranty and Fairness Replacement Option, you can receive a replacement mattress, have yours repaired, or have a brand new one delivered to you.
Filing a claim with Saatva has to be done in writing. Contact their customer service team to get further instructions.
If you're searching for an affordable mattress that offers a wide range of comfort and pressure relief, we've compiled a list of mattresses for you to consider:
Read our short, well-researched 10 Best Mattresses of 2020, here. Our ultimate goal is to help you pick your perfect mattress online, today!