DreamCloud Complaints (2020)

Updated October, 2020
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DreamCloud offers hybrid mattresses and touts itself as a luxury mattress at an affordable price. But we've dug deep and found the top complaints about this mattress brand. Read our scoop and decide whether DreamCloud is right for you!

DreamCloud Mattress Overview

Founded in 2017, DreamCloud has designed a hybrid mattress built with high-quality materials at a fairly competitive price. With over 2,000 5-star reviews, it's apparent many people are loving their DreamCloud mattress. Still, there are some who have found the mattress to be less than what they expected, sharing common complaints including long shipping times, too firm for side sleepers, and no edge support.

Top 3 DreamCloud Mattress Complaints

Before deciding whether a DreamCloud mattress is the right choice, you might want to consider these common complaints.

1. Shipping Times Are Way Too Long

Customers can choose between standard FedEx ground or white glove delivery service. Although, both methods have garnered complaints from many customers that their mattress wasn't delivered in a timely fashion.

If getting a mattress as quick as possible is a high priority for you, you might want to consider other brands.

2. Not Ideal For Side Sleepers

The DreamCloud mattress ranks 6.5/10 on the firmness scale. This medium-firm feel is typically considered to be an acceptable comfort level for all sleeper types (back, stomach, side), but for some reason many DreamCloud customers complain about the lack of support and resulting pain and discomfort it caused.

If you sleep predominately on your side, you might want to ditch the coil base and opt for an all-foam mattress as the memory foam tends to allow your shoulders and hips to sink in just enough to feel cradled.

3. No Edge Support

The DreamCloud mattress is a hybrid style, combining high-density gel memory foam with other various foams layers and an advanced coil system. Although having coils at the base of the mattress typically results in ample edge support, many DreamCloud customers complained they felt they were going to roll off the side of the bed.

Where can I find a great, affordable mattress (in 2020)?

If you're searching for an affordable mattress that offers a wide range of comfort and pressure relief, we've compiled a list of mattresses for you to consider:

  1. Saatva Mattress - fantastic for all sleep positions, and is rated our Best Mattress of 2020.
  2. Idle Sleep - great for responsive pressure relief.
  3. Puffy - feels like you're sleeping on a cool cloud (at a good price).
  4. Ghostbed - beautiful, plush cover w/ aerated latex and healthy spinal alignment.
  5. Winkbeds - 3-stage back relief with free shipping and returns.

Read our short, well-researched 10 Best Mattresses of 2020, here. Our ultimate goal is to help you pick your perfect mattress online, today!

Get $200 off, purchases over $1000!

Saatva is our top pick for the #1 mattress in 2020! They're a luxury bed shipped directly to your door (with white-glove delivery), and over 50,000 reviews.

Check Price →
OktoberRest Sale: Get $200 off your order of $1,000 or more, today!